I turn agentic and conversational AI into B2B products enterprises adopt — and scale them across a $15M+ portfolio.
As Design Partner Lead for BigFix AEX, I shaped the solution design and functional architecture behind self-healing agents that resolve IT tickets with no human in the loop. Automating end-to-end resolution cut IT resource overhead by 60% across enterprise deployments.
I brought conversational IT support to market by onboarding Rezolve.ai and scaling co-sell motions alongside Microsoft Copilot and Moveworks. My work turned raw partner technology into an enterprise-ready product — owning its positioning, pricing, and go-to-market.
I onboarded Krisp.ai (Forbes AI 50) and Sanas.ai (Google-backed) and productized real-time noise cancellation and accent translation into AI Speech Assist. I owned the partner relationships and the commercial model that made frontier voice AI sellable to global enterprises.
I conceptualized "Everyday AI," a proprietary framework for embedding AI across the digital workplace, and defined its vision, roadmap, and B2B go-to-market. I also pioneered consumption-based pricing that scales with each customer's AI maturity.
Real-time noise cancellation, co-sold into enterprise accounts.
Visit ↗ Google-backedReal-time accent translation, productized into AI Speech Assist.
Visit ↗ Gartner MQAgentic IT support, scaled across the AEX ecosystem.
Visit ↗Co-sell with Microsoft Copilot, Moveworks & Yellow.ai.
Most enterprise AI stalls because raw capability never becomes something a business can buy, price, and adopt. I work backwards from the enterprise problem — shaping the product, partner, and commercial model around it. At HCLTech I own a $15M+ AI portfolio, authored the "Everyday AI" framework, and pioneered consumption-based pricing — winning 20+ Fortune 500 accounts through CXO demos, POCs, and RFP strategy.